Orders, Delivery & Returns

I want to ensure that you find the right product to suit your needs.

If you have any questions please  contact me.

 

Delivery Times

It usually takes two to three working days to process an order. Once your order has been dispatched, you’ll receive an email confirmation listing the products ordered, products dispatched, outstanding products, your delivery address and your tracking number.

Once your order is dispatched it will, in most cases, be delivered within two to three working day. Our couriers may need to contact you by telephone for further directions and/or to complete delivery.

 

Queries

If you have any questions about an order, please contact me

 

Returns

You may change or cancel a full order, or part of an order, before items are dispatched by contacting me.

You also have a statutory right to change your mind and return any goods up to 14 working days from receipt of order, provided the items are unused and are in their original packaging.

You will be liable for the cost of returning any unwanted goods.

If you intend to make a return, you must notify me before doing so.

In the unlikely event that the goods you received were damaged in transit you must notify me no later than two working days from receipt of order.

A replacement or refund will be offered and I will make arrangements to have the damaged goods collected. Damaged goods must be returned in the condition in which you received them, with original packaging. Please contact me before returning your damaged goods.